Terms of Service

Last updated: 1st January 2026

Acceptance of Terms

By accessing and using the website and services of FrostSignal B.V. ("FrostSignal", "we", "us", or "our"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. These terms apply to all users, visitors, and clients who access or use our property brokerage services.

About FrostSignal

FrostSignal B.V. is a licensed property brokerage company registered in the Netherlands (Registration Number: NL20837296) with its registered office at Nieuwstraat 284, 1391 KT Almere, Flevoland, Netherlands. We provide professional real estate services including property sales, acquisition, and investment advisory services.

Services Description

FrostSignal provides the following property brokerage services:

  • Property sales and marketing services
  • Property acquisition and buyer representation
  • Investment advisory and consultation
  • Property valuation and market analysis
  • Related real estate professional services

All services are subject to separate service agreements and applicable fees. These terms govern the general use of our website and initial engagement with our services.

User Obligations

When using our website and services, you agree to:

  • Provide accurate, current, and complete information when requested
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes and in accordance with these terms
  • Not interfere with or disrupt the operation of our website or services
  • Not attempt to gain unauthorised access to our systems or data
  • Respect the intellectual property rights of FrostSignal and third parties
  • Comply with all applicable laws and regulations

Professional Services Agreement

Specific property brokerage services are governed by separate written agreements that will detail the scope of services, fees, responsibilities, and specific terms applicable to your transaction. These Terms of Service do not constitute a professional services agreement but govern the general use of our website and initial consultations.

Fees and Payment

Our property brokerage services are subject to fees as outlined in separate service agreements. Payment terms, commission structures, and fee schedules will be clearly specified in your individual service agreement. We reserve the right to modify our fee structure for future engagements with appropriate notice.

Intellectual Property

All content on our website, including text, graphics, logos, images, software, and other materials, is owned by FrostSignal or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission. Property listings and marketing materials remain subject to applicable intellectual property rights.

Privacy and Data Protection

Your privacy is important to us. The collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by Dutch law, FrostSignal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our website or services. Our total liability for any claims related to our services shall not exceed the amount of fees paid by you for the specific services giving rise to the claim. This limitation does not apply to liability for death or personal injury caused by negligence or for fraud.

Professional Standards

FrostSignal operates in accordance with Dutch real estate regulations and professional standards. We maintain professional indemnity insurance and adhere to industry codes of conduct. However, property transactions involve inherent risks, and we cannot guarantee specific outcomes or market conditions.

Website Availability

Whilst we strive to maintain continuous website availability, we do not guarantee that our website will be available at all times. We may suspend or restrict access for maintenance, updates, or other operational reasons. We are not liable for any loss or inconvenience caused by website unavailability.

Third-Party Links and Services

Our website may contain links to third-party websites or services. These links are provided for convenience only, and we do not endorse or assume responsibility for the content, privacy policies, or practices of third-party sites. Your interactions with third-party services are solely between you and the third party.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the Dutch courts. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Termination

We may terminate or suspend your access to our website and services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services ceases immediately. Provisions that by their nature should survive termination shall remain in effect, including intellectual property rights, limitation of liability, and governing law clauses.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting the updated terms on our website with a new "last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remainder of these terms shall remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and FrostSignal regarding the use of our website and services, and supersede all prior or contemporaneous communications and proposals.

Contact Information

If you have questions about these Terms of Service, please contact us: